Contact Us
What we handle
Reach out for product questions, billing and account help, partnership or press inquiries, and technical support. Provide as much detail as possible so our team can respond efficiently.
Response time
A member of the Wyndcrofte Coffee team will review your message and reply within 2 business days. If we need additional information to resolve your request, we will ask and keep you updated on progress.
How we use your submission
We store contact submissions securely to provide support and follow up on requests. By contacting us you consent to the collection and processing of the information you provide for the purpose of responding to your inquiry and improving our services. We retain submissions only as long as necessary for those purposes and in accordance with our Privacy Policy. See our Privacy Policy for full details.
Do Not Store option
If you prefer that we do not retain your submission, write “Do Not Store” at the beginning of the email subject line when you contact us. By including Do Not Store in the subject line you acknowledge that Wyndcrofte Coffee may be limited in its ability to follow up or provide ongoing support. We will process and respond to your request, and we will not retain your submission for longer than necessary to handle that request except where retention is required by law or necessary for fraud prevention. For full details on how we handle contact submissions, see our Privacy Policy.
Security and confidentiality
We take reasonable technical and organizational measures to protect the information you submit. Please do not include sensitive personal data (for example, full financial account numbers or government identifiers) unless absolutely necessary for your request.
Contact
Email: info@wyndcrofte.com
Wyndcrofte Coffee is committed to clear, timely, and secure customer support.